Shipping policy



  • Order Processing vs. Transit Time: Clearly distinguish production/handling time (e.g., 2–5 business days) from carrier delivery time (e.g., 3–7 business days).

  • Shipping Rates & Delivery Estimates: State whether shipping is flat rate, calculated live at checkout, or free above a specific threshold. 1
    Free Shipping Policy Template For Dropshipping Stores In 2026 - AutoDS
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    AutoDS

  • Tracking & Order Status: Explain how and when tracking numbers are emailed after an order is dispatched.

  • International Orders & Customs: State clearly whether you ship internationally and specify that customs, import duties, and local taxes are the customer's responsibility.

  • Damaged, Lost, or Stolen Packages: Provide exact instructions and contact email for filing a claim or reporting an issue.

Ready-to-Use Policy Template

Order Processing & Fulfillment
All custom apparel and print-on-demand items are made to order. Please allow 2–5 business days for fulfillment and order processing before your items ship. Orders are not processed or shipped on weekends or major holidays.

If your order contains multiple items, they may ship in separate packages with distinct tracking numbers depending on fulfillment locations.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Domestic Shipping (US): 3–7 business days after fulfillment.

  • Expedited Shipping (US): 2–3 business days after fulfillment (if selected at checkout).

  • International Shipping: 7–21 business days, depending on destination customs clearance.

Delivery delays can occasionally occur due to carrier volume, weather, or customs processing.

Order Tracking
Once your order has shipped, you will receive an email confirmation containing your carrier tracking number. Please allow 24–48 hours for the tracking information to update with the carrier.

Customs, Duties & Taxes (International Orders)
Dirty Outlaw Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, import duties) are the sole responsibility of the customer.

Damages & Lost Shipments
If your order arrives damaged, defective, or misprinted, please email us within 7 days of receipt with your order number and clear photos of the issue so we can arrange a replacement.

Please ensure your shipping address is accurate before submitting your order. We are not responsible for packages delivered to incorrectly provided addresses.

Questions?
If you have questions regarding your order status, reach out to us at dirtyoutlawco@gmail.com.